Q: What is Maurice Milleur Return Policy?
A: Please contact us within 5 days of receipt for exchange or store credit to discuss returns or exchanges, please call us at 502-727-7924, M-F 9 am-5pm Pacific Time. One of our representatives will be happy to assist you. Or email us at [email protected] any time, 24 hours a day 7 days a week. Emails will be responded to within 48 hours.
Our Maurice Milleur Online Store return policy is as follows
• Item returned with the original receipt within 15 days will receive a full refund via original method of payment per the following conditions.
• Item being returned must be unused in original condition and packaged with all labels intact.
• Item that has been special ordered is not returnable or exchangeable.
• Item that has been purchased at a Discount, ON SALE, limited edition, limited quantity is not returnable or exchangeable.
• Item that was not originally purchased at Our Online store www.mauricemilleur.com cannot be returned or exchanged regardless of whether Maurice Milleur website carries the product line. Please contact your original store of purchase.
Q: How to take care Pewter?
A: Quality Pewter is an alloy having a minimum 98% tin and ours contains silver with other complementary metals. Our pewter is alloyed in the USA, Lead-Free, and we maintain certificates of it’s content. Our high polish is maintained by cleaning with soap and water. It will dull over the years if it is not maintained. Toothpaste and toothbrush works well too.
NEVER use a dipping solution for Silver or silver polish. Silver polish will ruin your pewter jewelry. Do not spray with perfumes, hair products, or other chemical. Wash immediately if exposed. Do not wear in chlorinated swimming pools or the ocean.
Q: What are earring Findings?
A: Hypoallergenic Surgical Steel Findings
Q: How do you ship?
A: Jewelry ships via USPS Priority or FED EX Ground. Glassware/Tabletop usually ships FED EX Ground but FED EX CANNOT SHIP TO P.O. BOX.
Q: How soon can I get my order?
A: . Please allows us 4 business days for processing after which allow 7 business days to ship your order.
Please provide us a complete mailing address, phone number, email, and any special requests, if needed.
Additional shipment time may be needed for shipments to Canada. We do not ship outside the USA or Canada.
Q: Is it true Maurice Milleur Glassware and Dinnerware can be used in Dishwasher and Microwave?
A: Yes it is. For using in the microwave, please allow more than 1″ far from microwave’s wall. The pewter design and adhesion are Dishwasher safe for our glassware and dinnerware. However, Hand-wash is recommended to protect the glass from dishwasher detergent etching over time.
Q: Email confirmation with iCloud?
A: At this time there is a known issue with viewing emails from mauricemilleur.com to an iCloud account. Try a different web browser when logging into your iCloud email and check your spam. Lastly logging into your iCloud account on a iPhone is confirmed to work. We will continue to work on this issue to resolve it as soon as possible.